42Gears SureMDM - Mobile Device Management

42Gears SureMDM - Mobile Device Management

42Gears SureMDM addresses complex mobile device management and security challenges with comprehensive features. These features ensure a simple, safe and easy way to manage variety of corporate-owned as well as BYO devices. SureMDM, powered by 42Gears UEM, is an intuitive and powerful Unified Endpoint Management (UEM) tool for Android, iOS, Windows, Linux and macOS platforms.

You can secure, monitor and manage company-owned devices for dedicated use as well as employee-owned devices used to access company data (BYOD). SureMDM incorporates all aspects of enterprise mobility through unified endpoint management, including Mobile Application Management, Mobile Device Management and Mobile Content Management.

Description

Mobile Device Management

Remotely manage and secure your device fleet

Device Enrollment
Enroll devices in seconds with QR code scanning. Perform bulk enrollment securely using Active Directory authentication.
Device Provisioning
Set up devices with required apps and settings using default jobs and policies. Provision with Wi-Fi, email, and VPN settings.
Device Grouping
Group devices based on geographic location, business function or any other criteria. Tag devices for easy classification and filtering.
Device Health Monitoring
Monitor devices remotely. Set up battery and connectivity alert notifications.
Location Tracking
Track devices on a map in real-time, View historical location data. Geo-tag landmarks. Push location-based policies using geo-fence technology.
Device Security
Remotely lock and wipe devices. Apply password policies.
UEM Analytics Engine
Track and monitor trends and issues related to performance and usage of business devices and applications.

Mobile Application Management

Deploy, manage, and secure apps on devices

Application Distribution
Push apps and updates to mobile devices.
Enterprise App Store
Publish applications to Enterprise App Store. Allow users to download apps on-demand through Enterprise App Store.
App Management
View installed applications and versions on devices. Manage software assets.

Mobile Content Management

Securely deliver data and keep it safe on devices

Application Distribution
Push apps and updates to mobile devices.
Content Security
Secure content on mobile devices using containerization.
Content Removal
Wipe or delete company data from devices in the event of noncompliance with company policies, such as non-compliant passwords or attempting to un-enroll devices from SureMDM.

Bring Your Own Device (BYOD)

Give your employees the ability to use their personal device for work.

Email Configuration
Add enterprise email to any device.
VPN Configuration
Send and receive private data through a secure network.
Wi-Fi Configuration
Push enterprise Wi-Fi configuration and credentials to a device.

Mobile Identity Management

Integrate seamlessly with your in-house Identity Provider. Enable hassle-free and secure authentication from mobile devices.

Single Sign-on
Integrate with your Enterprise Active Directory and enable Single Sign-on.
Certificate Management
Remotely push identity certificates to devices. View and manage the list of installed certificates.
Device Enrollment
Enroll devices using Active Directory authentication.
Self-service Portal
Activate the self-service portal to let employees locate, lock, wipe, or monitor the health of their devices.

Wear OS Management

Remotely manage and control smartwatches running Wear OS

Locate
Real time location tracking
Call and SMS log updates
Remote buzz device service
Transfer
Remote file transfer
Send files run script
Push app updates
Secure
Lock down wearable device
Whitelist applications
Restrict access to settings
Alerts
Two-way messaging
Data/Battery notifications
Alerts on SIM change

Packages

Standard

  • Admin Users - 3
  • Mobile Device Management
  • Install/Uninstall Apps
  • File Transfer
  • Remote Control
  • Geo/Network/Time Fencing
  • Admin To Device Messaging
  • Ondemand and Scheduled Reports
  • Device Grouping and Tagging
  • Custom Reports
  • Custom Columns
  • Custom Toolbars
  • Windows Device Management
  • macOS Device Management
  • Location Tracking - 10 Minutes
  • Historical Data - 1 Month
  • Device Lockdown
  • Kiosk Browser
  • Digital Signage Solution
  • Custom Branding
  • Agent or Custom App Rebranding*
  • SMS limit per device per month* - 0
  • Email Notifications per device per month* - 0
  • Single Sign On
  • MCM/File Store
  • Telecom Management
  • MAM/Containerization
  • DeepThought - AI Assistant*
  • Analytics
  • Certificate Management
  • Mobile Threat Detection
  • SIEM Integration
  • Chrome OS Device Management*
  • Office 365 Settings
  • Firmware Updates
  • Plugins*
  • Intel® Active Management Technology*

Premium

  • Admin Users - 25
  • Mobile Device Management
  • Install/Uninstall Apps
  • File Transfer
  • Remote Control
  • Geo/Network/Time Fencing
  • Admin To Device Messaging
  • Ondemand and Scheduled Reports
  • Device Grouping and Tagging
  • Custom Reports
  • Custom Columns
  • Custom Toolbars
  • Windows Device Management
  • macOS Device Management
  • Location Tracking - 1 Minute
  • Historical Data - 2 Months
  • Device Lockdown
  • Kiosk Browser
  • Digital Signage Solution
  • Custom Branding
  • Agent or Custom App Rebranding*
  • SMS limit per device per month* - 50
  • Email Notifications per device per month* - 100
  • Single Sign On
  • MCM/File Store
  • Telecom Management
  • MAM/Containerization
  • DeepThought - AI Assistant*
  • Analytics
  • Certificate Management
  • Mobile Threat Detection
  • SIEM Integration
  • Chrome OS Device Management*
  • Office 365 Settings
  • Firmware Updates
  • Plugins*
  • Intel® Active Management Technology*
Popular

Enterprise

  • Unlimited
  • Mobile Device Management
  • Install/Uninstall Apps
  • File Transfer
  • Remote Control
  • Geo/Network/Time Fencing
  • Admin To Device Messaging
  • Ondemand and Scheduled Reports
  • Device Grouping and Tagging
  • Custom Reports
  • Custom Columns
  • Custom Toolbars
  • Windows Device Management
  • macOS Device Management
  • Location Tracking - 1 Minute
  • Historical Data - 6 Months
  • Device Lockdown
  • Kiosk Browser
  • Digital Signage Solution
  • Custom Branding
  • Agent or Custom App Rebranding*
  • SMS limit per device per month* - 100
  • Email Notifications per device per month* - 200
  • Single Sign On
  • MCM/File Store
  • Telecom Management
  • MAM/Containerization
  • DeepThought - AI Assistant*
  • Analytics
  • Certificate Management
  • Mobile Threat Detection
  • SIEM Integration
  • Chrome OS Device Management*
  • Office 365 Settings
  • Firmware Updates
  • Plugins*
  • Intel® Active Management Technology*
* Features not supported on On-Premise version.

Android

Android devices dominate the smart device market. Consumers, and businesses alike have found Android-based tablets, smartphones, smart TVs and smartwatches immensely useful. Whether these devices are brought into the workplace by the employees (BYOD) or are corporate-owned, there are many challenges in securing, monitoring and managing these devices.

Mobile Device Management

Manage Android Devices from a Central Console

Device Enrollment
Enroll devices in seconds with QR code scanning and easily perform bulk enrollment.
Device Lockdown
Limit access to only approved apps (i.e. put the device in Kiosk Mode) using SureLock.
Location Tracking
Track devices on a map in real-time.
Save historical data. Utilize geo-tagging and geo-fencing.
Remote Control
View device screen remotely and send touch events. Transfer files. Share clipboard data.
Messaging
Send messages to devices from central console.
Browser Lockdown
Remotely lock and wipe devices. Apply password policies.
Asset Tracking
Keep track of company assets (phones and tablets).

Mobile Application Management

Deploy, manage, and secure apps on devices

Enterprise App Store
Allow users to install In-house or Google Play Store apps.
Application Distribution
Push apps to mobile devices. Allow users to download apps on-demand through Enterprise App Store.

Mobile Content Management

Securely deliver data and keep it safe on devices

Content Delivery
Deliver content to devices remotely.
Content Security
Secure content on mobile devices.
Content Removal
Wipe or delete company data from devices in the event of noncompliance with company policies, such as unauthorized attempts to access data and/or attempts to connect to unsecured networks.

Android Enterprise

Remotely manage and secure your device fleet

Password Policy
Enforce password policies on each employee device.
Enterprise Email
Set up user email accounts on devices from the central console.
Configure Applications
Restrict employee access to apps and settings.
Enterprise Wipe
Remove company data from a device if it is lost, stolen, or needs to be retired.
Enterprise Container
Restrict copy and paste actions for enterprise data.
Container Encryption
Secure corporate data by encrypting the application container.
Android App Restrictions
Configure individual app settings from the central console.

Bring your Own Device (BYOD)

Bring Your Own Device (BYOD) is a corporate IT policy that allows employees to use their personal devices at the workplace. Employees can set up company email or access intranet websites on their personal phones or tablets. However, for IT, it is important to ensure that the data is safe and viewed only by employees. Various measures can be taken to achieve this goal.

Enforce Strict Password Policy
Ensure that a strong password is set up on the device before allowing access to corporate resources.
App Containerization
Secure corporate applications and data by running the app inside a container. Prohibit operations (such as copy/paste) that could allow employees to use company data in personal apps.
Enterprise Wipe
If a device is lost or an employee leaves the company, wipe corporate data from the device while leaving personal data intact.
VPN Security
Ensure corporate data is transferred securely over
the network.

Wear OS Management

Remotely manage and secure smartwatches running Wear OS.

Health Monitoring
Remotely monitor and set device health alerts.
Location Tracking
Track and monitor location in real-time.
Easy Messaging
Utilize two-way messaging with broadcasting option.

Remote Control Android Devices with SureMDM

iOS

Consumers love iOS and iPadOS devices for their sleek product design and easy-to-use interface. For the same reasons, employees also prefer to use iOS devices at work. However, managing iOS and iPadOS devices, their associated apps, and the corporate data these devices handle is a challenge for organizations.

SureMDM makes it easy to manage iOS and iPadOS devices through their enterprise life-cycle, from procurement to de-commissioning. Use SureMDM as part of your mobile strategy to ensure that you have complete control over your mobile devices, apps, and corporate data.

Mobile Device Management

Manage iPhone and iPad

Quick Enrollment
Enroll devices over-the-air. Enroll in bulk via Apple DEP and Apple Configurator.
Manage Native iOS
Set up Passcode, Email, Restrictions, VPN, Wi-Fi, Exchange ActiveSync, HTTP Proxy, Certificates, Single App Mode profiles.
Asset Management
View devices and device health from a centralized console. Organize by geography, business functions, users or any other criteria.
Device Health Monitoring
View battery, memory, and cellular data usage remotely. Set up notification alerts.
Security Management
Set up strict passcode policies to prevent unauthorized access to corporate data. Use Remote Lock and Enterprise Wipe if employees use devices in noncompliance with corporate policy.
Location Tracking
Track devices in real-time. View location history.
Data Restriction
Set up different levels of iOS and iPadOS data usage limits and define actions for crossing data limits, like alerting the user or even blocking any further consumption of mobile data.
Screen Sharing
Use the native iOS and iPadOS Screen Sharing feature to access compatible iOS device screens without the use of a third-party screen sharing solution.

Mobile Application Management

Deploy, Manage and Secure Apps on iOS and iPadOS devices

Distribute Apps
Silently install custom or App Store apps on devices. Create your own Enterprise App Store and allow users to install apps on-demand.
Configure Apps
Per App Configuration using Apple App Configurator.
App Management SDK (Upcoming)
Prevent Copy/Paste outside container. Log into Secure Container (Authenticate to access Enterprise Apps). Single Sign On (SSO). Support for App Config Consortium Standards. App Wrapping SDK.

Mobile Content Management

Securely deliver data and keep it safe on iOS and iPadOS devices

Distribute Content
Remotely deliver eBooks, PDFs, etc. to devices.
API Support
Container Secure File System Management APIs.
Secure Corporate Content (Upcoming)
Wipe or delete company data from devices based on noncompliance with company policies, such as unauthorized attempts to connect to unsecured networks.

Windows

SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution for devices running Windows 10; SureMDM is particularly useful for start-ups as well as small and medium-sized businesses (SMBs). You can secure, monitor and manage company-owned Windows 10 devices for dedicated use as well as employee-owned devices used to access company data (BYOD). SureMDM incorporates all aspects of Unified Endpoint Management, such as Mobile Application Management, Mobile Device Management and Mobile Content Management.

Mobile Device Management

Remotely manage and secure your device fleet

Device Enrollment
Enroll devices in seconds.
Device Provisioning
Set up devices with apps and settings using default jobs and policies.
Device Grouping
Group devices based on geographic location, business function or any other criteria.
Device Health Monitoring
Monitor devices remotely. Set up battery and connectivity alert notifications.
Device Security
Remotely lock and wipe devices.
Location Tracking
Track devices on a map in real-time. Save historical data.

Mobile Application Management

Deploy, Manage and Secure Apps on devices

Application Distribution
Push and install Windows apps.
Software Inventory Management
Gather reports of applications installed on Windows devices.

Mobile Content Management

Securely deliver data and keep it safe on devices

Content Delivery
Deliver documents and other files to Windows devices.
Content Security
Secure content on mobile devices.

Bring Your Own Device (BYOD) and EMM features

Supports Window 10 and above. No agent required.

Password Policy
Apply secure mandatory password policy.
Mail Configuration
Configure Windows Mail, Supports POP3/IMAP.
Password Policy
Apply secure mandatory password policy.
Mail Configuration
Configure Windows Mail, Supports POP3/IMAP.
App Locker
Lockdown Windows Store Apps.
Lock device
Remotely lock device.
Wi-Fi Configuration
Easily set up your wireless networks.
Wipe Device
Remotely trigger a factory reset.
Reboot device
Remotely reboot devices without user intervention.

Wear OS

Wearables are the next big thing in the Unified Endpoint Management (UEM) industry. Wearables are set to support businesses by strengthening communication and enhancing workforce mobility and productivity, especially in challenging industries like healthcare, logistics, retail, supply chain and remote support. SureMDM by 42Gears is a UEM solution that allows enterprises to convert smartwatches running Google’s Wear OS into dedicated-purpose devices and remotely manage them, making them enterprise-ready.

Android Wearable Management

Remotely manage and control your company’s Wear OS devices

Locate
• Real time location tracking
• Call and SMS log updates
• Remote buzz device service
Transfer
• Remote file transfer
• Send files run script
• Push apps and updates
Secure
• Lock down wearable devices
• Whitelist applications
• Restrict access to settings
Alerts
• Two-way messaging
• Data/Battery notifications
• Alerts on SIM change
Manage
• Remote App Installation
• Remote App Updates
• Remote App Uninstallation

Features Offered by SureMDM for Smartwatches

Location Tracking
Track and monitor devices in real-time.
Call Logs
Remotely view a device’s call logs.
File Transfer
Remotely transfer files to the device.
SMS Logs
Remotely view a device’s SMS logs.
Remote Settings
Remotely configure or edit Wi-Fi settings.
Enterprise Easy MessagingTwo-way messaging setup with broadcasting option.
Remotely monitor and manage device stats like battery, memory etc.
Telecom ManagementMonitor and manage a device’s mobile data usage.
Application ManagementRemotely install, uninstall and update apps.

Linux

Linux has earned a large user base, spanning across many different industries, because of Linux’s versatility, security and open-source nature. Securing and managing Linux computers and mobile devices can be a challenge for enterprises, as Linux devices are not commonly supported by most Unified Endpoint Management (UEM) solutions. 42Gears’ UEM solution offers remote management of Linux computers and mobile devices. Enterprises can install apps, create or delete directories, transfer files and perform various file operations on these devices.

Remote Management

Remotely manage and control your Linux devices

Application Management
Install applications on Linux devices.
Manage Directories
Create or delete directories.
File Management
Transfer files to Linux devices.

Custom Script Support

Use custom run scripts to control Linux devices

Use Run Script Commands
Update Nix Agent status, view logs, and more.

Supported Linux Mint Versions

Supported Ubuntu Versions

macOS

Mac devices are gaining ground in the enterprise field, with many companies preferring Macs over other counterparts for corporate use. However, until recently, managing Macs hasn’t always been easy. Thankfully, with Apple’s Business Manager Program, deployment, device configuration, security and support of macOS devices has become easier.

SureMDM uses Apple’s DEP program to enroll, provision and manage macOS devices across their entire life-cycle from a central console.

Device Management

Remotely manage and secure your Macs

Quick Enrollment
Enroll devices in bulk over-the-air using Apple DEP.
Device Provisioning
Define profile restrictions for device functionalities.
Device Security
Remotely wipe and lock devices.
Location Tracking
Track devices remotely.

App Management

Manage applications being used on Macs

Whitelist/Blacklist Applications
Restrict user access to only certain apps on macOS devices.

Wi-Fi Configuration

Manage Wi-Fi connectivity for Macs

Selective Wi-Fi Connectivity
Enable automatic connection to selective Wi-Fi networks.

Exchange ActiveSync

Synchronize data with Exchange mailboxes

Reconcile Data
Synchronize mail, calendar, contacts, and tasks with Microsoft Exchange Server.

Mail Configuration

Configure mail for profile deployed on device

Manage Mail Accounts
Operate mail on Mac without remembering
login credentials every time.

VR Devices

SureMDM for VR gives you the comprehensive security needed to safely manage VR in your workplace right now – and the dynamic tools you need to future-proof your VR headsets.

Whether you use VR to train employees, provide compelling product demos for customers, or anything else, SureMDM for VR is a comprehensive and affordable VR management solution.

VR Device Management

Remotely monitor and secure your VR devices

Secure
Lock down into kiosk mode
Manage
Utilize our remote screen sharing feature
Transfer
Transfer files remotely
Lock
Turn devices into dedicated-purpose tools

Features Offered by VR Management Solution

Silent App Installation
Remotely install apps on VR devices without any user intervention or disruption of the user experience.
Implement Wi-Fi Center
Give users the freedom to switch between Wi-Fi networks without compromising other device settings.
Change Environment Wallpaper
Remotely change environment wallpaper for easy customization and branding.
Control the visibility of Nix on the VR device’s home screen
Hide Nix on the VR device’s home screen for security and to maintain the native experience.
Implement Single Application Mode
Turn VR devices into dedicated-purpose devices with only a single application running at all times.
Remote File Transfer
Push files to VR devices over-the-air or through URLs.

Remote Support
Remotely view a mirror image of the VR screen on the UEM console.

VR Devices We Support

Pico G2
Lenovo Mirage
HTC Vive Focus

IoT

Traditionally, device management has been limited to managing devices based on developer-friendly operating systems, such as Windows, Android, iOS and Linux. If OS vendors publish a large and powerful set of APIs, it is possible to write apps that can help manage “smart” devices and endpoints such as smartphones, tablets, and PCs. On the other hand, there are various types of embedded devices, sensors and equipment running on very rudimentary hardware that is not capable of running apps built using general purpose programming languages. These devices perform very specific functions with limited connectivity with the host machine over USB, Bluetooth, and WiFi. 42Gears has developed a framework that allows you to manage these “not so smart” endpoints by introducing “smart” logic at the host machine level, which performs the role of a proxy for these endpoints. For example, a printer connected to a network can be enumerated and enrolled into the 42Gears UEM Web Console, where it shows up just like any other “smart” device. An administrator can then remotely monitor and manage the printer from a single console. Examples: Handheld Scanners, Cash Registers, Smart Battery, Charging Docks, Bluetooth Controllers, Label Printer, Card Reader, Smart Bulb, Smart Plug etc.

A Logical Representation

Things Connector

Things Connector

A “Things Connector” is a software module that logically connects a Thing or an IoT endpoint with SureMDM Nix Agent running on the host machine. The Things Connector can be developed by the vendor of the Thing device or by any developer who has the technical knowledge to communicate with the Thing device over the common transport mechanism such as USB, BT, WiFi etc.

Things are visible on the 42Gears UEM Web Console as shown in the picture below:

Package Type

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Operating System

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Required Quantity (1 license per device)

Additional Notes

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