Zebra ZQ320 Mobile Label & Receipt Printer

Zebra ZQ320 Mobile Label & Receipt Printer

With the Zebra ZQ320, your associates can do it all. This compact and lightweight printer is designed for easy one-handed operation, bringing all-day comfort to mobile printing.

Description

FEATURED

  • Less waste with linerless media
  • Global media support
  • One printer — dual capabilities: receipts and labels
  • Connect to virtually any handheld
  • Print inside — and outdoors
  • Sleek consumer styling on the outside — with superior Zebra industrial design on the inside
  • The latest wireless connections for faster printing
  • Robust and reliable connectivity
  • Split-second tap-to-pair simplicity
  • User-replaceable PowerPrecision+ battery for full-shift power and extraordinary battery management capabilities
  • Power-saving sleep mode with instant wake
  • Reduce battery power consumption up to 30 percent with patented Power Smart Print Technology™
  • The most charging options for maximum flexibility — and scalability
  • Industry-first application for easy, remote management of Bluetooth-connected ZQ320 printers — only from Zebra
  • Zebra Print DNA – transforming printers from the inside
  • Optional printer management services for maximum management flexibility
  • Consistently exceptional Zebra Certified Supplies
  • Maximize the availability of your printers with Zebra OneCare™ Services

Summary

ZQ320 Mobile Label and Receipt Printer

CLASS-LEADING BATTERY POWER, VERSATILITY, DURABILITY AND EASY REMOTE MANAGEMENT IN AN AFFORDABLE MOBILE PRINTER

The mobile printing capabilities in your retail store directly impact customer service quality and associate productivity. With receipt printing, associates can ring up sales anywhere in the store to prevent abandoned sales, improve the shopper experience and increase revenue. And with on-the-spot printing of labels, associates can complete markups, markdowns and shelf label audits faster and more accurately — providing more time to help more shoppers and preventing costly pricing errors. With the Zebra ZQ320, your associates can do it all. This compact and lightweight printer is designed for easy one handed operation, bringing all-day comfort to mobile printing. Unique, patented battery and battery management technologies deliver the longest battery cycle times for constant full-shift power. When it comes to durability, the ZQ320 offers the most rugged specifications in its class. With support for 802.11ac and Bluetooth 4.0, you get the latest wireless connections in this class for fast printing. And the ZQ320 runs Link-OS® and is supported by our powerful Print DNA suite of applications, utilities and developer tools that deliver a superior printing experience through better performance, simplified remote manageability and easier integration. The ZQ320 — the affordable little mobile printer that delivers big business value.

MORE VERSATILITY FOR MORE VALUE
One printer — dual capabilities: receipts and labels
Now, one printer can do double duty: the same printer your store associates use to print receipts for point of sale transactions can also print labels for shelves as well as item markdowns and markups.

Connect to virtually any handheld
Pair the ZQ320 with practically any mobile device — any Bluetoothenabled Zebra mobile handheld computer and tablet, as well as any Android, iOS, Windows CE and Windows Mobile device. And with Wi-Fi connectivity, the ZQ320 can easily double as a desktop printer to support local printing needs as well as labels you might receive from your corporate headquarters.

Print inside — and outdoors
If your retail store has outdoor departments, no problem. With IP54 sealing and support for water-resistant media, you can count on legible text and scannable barcodes, even when printing in the rain or snow.

Robust and reliable connectivity
Zebra’s patented Power Smart Print Technology™ offloads processing from the printer CPU, freeing up processing power to better manage wireless communications. The result? More consistent and dependable wireless connections for maximum productivity.

Split-second tap-to-pair simplicity
The integrated NFC tag allows users to pair the ZQ320 with any Zebra NFC-enabled mobile device with a quick tap — no more scanning barcodes, manually configuring devices for discovery or accidental pairing with another nearby device. Even new and temporary workers are up and running in seconds, without having to call for support.

MAXIMIZE BATTERY POWER AND MINIMIZE BATTERY MANAGEMENT TIME AND COST
User-replaceable PowerPrecision+ battery for full-shift
power and extraordinary battery management capabilities
Your workers depend on their mobile printers nearly every minute of the day. And with the ZQ320, you can be sure that every worker has plenty of power for every shift. The PowerPrecision+ 2280 mAh battery, a unique sleep mode and patented Power Smart Print Technology™ combine to minimize power requirements, offering one of the longest cycle times in this class. A wealth of easily accessible battery metrics makes it easier than ever to identify, remove and replace aging batteries before they impact productivity. And the ZQ320 battery is user-replaceable for perpetual power — ZQ320 printers never need to be taken out of service due to a dead battery.

Power-saving sleep mode with instant wake
This intelligent printer automatically enters sleep mode when it is idle, and automatically wakes up upon receipt of a printing job — no need for workers to remember to turn off the printer to save power.

Reduce battery power consumption up to 30 percent
with patented Power Smart Print Technology™
This patented Zebra technology reduces battery power consumption by calculating and delivering the exact amount of power required to provide the highest quality printing. Where competitive devices provide a constant level of power, the ZQ320 print speed is adjusted dynamically in real time, based on many factors — from motor torque, battery and print head temperature to print density, battery age, available voltage and more. As a result, power consumption is reduced by an average of 20 to 30 percent per battery cycle.

The most charging options for maximum
flexibility — and scalability
Multi-slot printer and battery chargers that utilize a common base and can even accommodate select Zebra mobile computers make it easy to cost-effectively create a rack-based backroom charging station that can accommodate all your devices now — and in the future. Single-slot printer and battery chargers are ideal on any desk. And with the AC-to-USB power adapter, users can simply plug the printer into any outlet to charge.

Less waste with linerless media
Go greener with linerless media. Workers no longer need to dispose of used liner material. And since linerless media has up to 60% more labels per roll, it requires fewer roll changes, improving printer uptime — and associate productivity.

Global media support
With support for 3.15 in./80 mm wide media, the ZQ320 can
accommodate US standard and international metric media widths.

SUPERIOR INDUSTRIAL DESIGN — DURABLE AND CONTEMPORARY
Sleek consumer styling on the outside — with superior Zebra industrial design on the inside
You get the best of both worlds with the ZQ320. The lightweight design ensures user comfort all shift long. The slim profile makes it easy to use in tight spaces and cramped aisles without bumping into fixtures or walls. And while its contemporary look fits right into the most design conscious retail store, you get the durability for which Zebra is famous. It’s the only printer in its class to offer triple durability specifications: IP54 sealing, a 5 ft./1.5 m drop specification and a 500-drop tumble specification, which simulates the real-world tumbling that follows a drop. The result? The ZQ320 simply works, even if your employees drop it, bump it, use it in a dusty backroom or splash liquid on it.

FASTER, EASIER AND HIGHLY RELIABLE WIRELESS CONNECTIONS
The latest wireless connections for faster printing
Enjoy superior printing speeds and power efficiency with the latest in Bluetooth connectivity, Bluetooth 4.0 Classic and Low Energy. And with support for WLAN 802.11ac and the latest Wi Fi security protocols, you get blazing fast and secure connections whether you connect the ZQ320 to a host mobile device or a Wi-Fi network.

SUPERIOR PRINTER MANAGEMENT — EASY, REMOTE, COMPREHENSIVE AND COST-EFFECTIVE
Industry-first application for easy, remote management of Bluetooth-connected ZQ320 printers — only from Zebra
Zebra’s one-of-a-kind Bluetooth Remote Management application gives you real-time visibility and remote management of all ZQ320 printers that are connected to any Android device via Bluetooth. Running on the Android mobile device, this application collects and sends a wealth of information about the ZQ320 to your Mobile Device Management (MDM) solution — either Zebra’s Printer Profile Manager Enterprise printer management software or SOTI MobiControl. Now, the same tool you use to remotely manage your other mobile devices also allows you to easily update, monitor and troubleshoot your mobile printers, all in real-time from a remote central location. Printer management shifts from reactive to proactive, improving printer uptime, ROI and TCO. And since this solution utilizes a secondary Bluetooth communication channel, it won’t interfere with ZQ320 printing, protecting printer and mobile device performance.

Zebra Print DNA – transforming printers from the inside
Zebra Print DNA is the genetic code that injects business catalytic capabilities into our Link-OS printers through its unique combination of innovative applications, utilities and developer tools. The result is a superior printing experience through better performance, simplified remote manageability and easier integration.

Optional printer management services for maximum management flexibility
If you’re still tracking your printers manually, then you are likely missing out on information that could save you money. Zebra’s powerful visibility service options deliver critical insight into the information you need to prevent printer downtime and maximize the return on this key business asset. Our cloud- and subscription-based Asset Visibility Service (AVS) provides insight into the basic health information and proactive steps required to keep your ZQ320 printers up and running — all for just pennies a day. The comprehensive fully-featured Operational Visibility Service (OVS) connects to an MDM and allows you to monitor just about any aspect of your Zebra printer, as well service and repair status. See the current status and disposition of all of your printers, printers at a specific site, specific models or a specific printer — and much more.

Consistently exceptional Zebra Certified Supplies
Printing supplies can impact everything from printhead lifespan to operational efficiency. That’s why we design, produce and rigorously pretest our own line of thermal printing supplies to ensure consistent, optimized performance in your Zebra printer — and peace of mind for you. For industry-leading quality, service and thermal printing expertise, choose Zebra Certified Supplies.

Maximize the availability of your printers with Zebra OneCare™ Services
Zebra OneCare Support Services enable your critical business
operations. With multiple service levels to choose from, you can protect your investment while achieving maximum uptime and peak performance. Get unmatched support — direct from the manufacturer — with live agent telephone technical support, comprehensive coverage, including accidental damage and defined repair and turnaround times. Plus optional services like Device Commissioning, Onsite Repair, Battery Refresh and Replacement Service and Express Shipping let you tailor your service plan to your individual business needs.

The ZQ320 is ideal in:

Retail

  • Receipts (Mobile POS)
  • Gift registry
  • Price labels: markdowns/markups
  • Shelf labels

 

Specifications

PHYSICAL CHARACTERISTICS

  • Dimensions:
    130 mm L x 117.7 mm W x 49.5 mm H
    5.12 in. L x 4.63 in. W x 1.95 in. H
  • Volume:
    757 cc/46 cubic in.
  • Weight with Battery:
    0.43 kg/.95 lbs

PRINTER SPECIFICATIONS

  • Operating System:
    Link-OS®
  • Print Method:
    Direct Thermal
  • Resolution:
    203 dpi/8 dots mm
  • Memory:
    128MB RAM, 256MB Flash (48 MB User Available)
  • Battery:
    Li-Ion 2280 mAh, 7.2V, PowerPrecision+
  • Maximum Print Width:
    72 mm/2.83 in.
  • Maximum Print Speed:
    Up to 4 ips (100 mm/s)
  • Media Sensors:
    Gap, BlackBar, Media Out, Media Door Open
  • Programming Languages:
    CPCL, ZPL. The ZPL programming language ensures full
    compatibility with many other Zebra printers.
  • Cutter:
    Tear bar
  • Print Direction:
    Horizontal and vertical

MEDIA CHARACTERISTICS

  • Media Width:
    80 mm ± 0.75 mm/3.15 in. ±0.02 in.; spacers available to
    support 76 mm ± 0.75 mm/3 in. ±0.02 in.
  • Maximum Roll Outside Diameter:
    40 mm/1.57 in.
  • Media Holder:
    Drop-in fixed media width (clamshell)
  • Media Thickness:
    0.06 mm/0.0023 in. to 0.16 mm/0.0063 in.
  • Media Types:
    Direct thermal: receipt paper, labels, linerless labels
  • Minimum Receipt Length:
    12.5 mm/0.49 in.
  • Maximum Receipt Length:
    Unconstrained in line mode
  • Label Counter:
    Odometer

OPERATING CHARACTERISTICS

  • Environmental:
    Operating Temperature: -15° to +50° C/5° to +122° F
    Storage Temperature: -20° to 60° C/-4° to +140° F
    Charging Temperature: 0° to 40°C/0° to +104° F
    Operating Humidity: 10% to 90% non-condensing
    IP Rating: IP54
    Drop Spec: 1.5 m/5 ft. tested over operating temp. range
    Tumble: 500 free falls from 1 m/3.3 ft.
    Vibration: MIL STD 810
  • Agency Approvals:
    FCC Part 15 and EN 55022 Class B limits; FCC, IC, and
    European Standards for Bluetooth and 802.11a/b/g/n; TÜV and
    IEC 60950 standard for Safety; NOM, C-Tick, VCCI, S-Mark,
    PSE, CCC, MII Bluetooth SIG-registered and Wi-Fi certified

OPERATING CHARACTERISTICS (CONTINUED)

  • Validation Testing:
    The ZQ300 series printers have been tested with
    industry-leading applications to verify interoperability
    and improve overall optimization with validated
    terminals. Zebra Independent Software Vendor (ISV)
    Partners create industry leading software solutions to
    solve business problems. Zebra works closely with these
    ISVs to integrate printing and other capabilities of Zebra
    products. Zebra-validated applications can be found at
    www.zebra.com/validation

COMMUNICATION AND INTERFACES CAPABILITIES

  • WLAN:
    802.11ac
  • WLAN Security:
    WEP, TKIP, AES encryption, WPA, WPA2, 801.1X (with WEP, WPA or WPA2) EAP- FAST, EAP- TTLS, EAP-TLS, PEAP, LEAP
  • WLAN Features Supported:
    802.11r, 802.11d, 802.11i, Simultaneous WAN & BT 4.0,
    Fast roaming using Pairwise Master Key (PMK) caching,
    Opportunistic Key Caching (OKC), or EAP Fast Session
    resumption, Support for Ad Hoc mode
  • Internet Protocols over WLAN:
    UDP/TCP, DHCP/BootP, FTP/Mirror, HTTP, SMTP / POP3, Telnet, LPD, SNMP
  • Bluetooth:
    Dual Radio (802.11ac + BT BR/EDR LE4.0)
  • USB 2.0:
    Client, Type- C™ connector
  • NFC:
    Passive NFC tag
  • Host OS Supported:
    Windows compatibility: (CE .NET, Pocket PC, Windows
    Mobile 2002, Windows Mobile 2003 SE, Windows XP,
    2000 and NT via Zebra Windows printer driver and/or our
    Mobile SDK controls and other applications) Android 2.3,
    4.0, 4.1, iOS 5, iOS 6, iOS 7, iOS 10
  • User Interface:
    LEDs

BARCODE SYMBOLOGIES

  • Barcode Ratios:
    1.5:1, 2:1, 2.5:1, 3:1, 3.5:1
  • Linear Barcodes:
    Codabar (NW-7), Code 39, Code 93, Code 128, EAN-8,
    EAN-13, 2 and 5 digit add-on, Interleaved 2-of-5, UCC/
    EAN 128, UPC-A, UPC-E,2 and 5 digit add-on
  • 2D Barcodes:
    2D Barcodes: Aztec Code, Data Matrix, GS1/DataBar™ (RSS) family, MaxiCode, MicroPDF417, PDF417, QR Code, TLC 39

FONTS/GRAPHICS

  • CPCL/ZPL (Scalable):
    Latin 9, Arabic, Cryillic, Hebrew, SourceCodePro,
    NotoMono (CJK), Hans (CJK), Thai (Angsana)
  • CPCL (Bitmap):
    Simplified CN: 24×24 Msung, 16×16 SimSun, Trad CN:
    24×24 Mkai, 16×16 New Sans MT, Vietnamese: 16×16 Utah, Japanese 16×16 MS Gothic
  • ZPL:
    Standard fonts: 25 bitmapped, smooth-scalable (CG
    Triumvirate™ Bold Condensed), scalable SourceCodePro,
    scalable NotoMono (CJK), scalable Hans (CJK), Optional
    fonts: Downloadable bitmapped and scalable fonts,
    *Contains UFST® from Agfa Monotype Corporation

PRINTER SUPPLIES

  • For industry-leading quality, service and thermal printing expertise, choose
    Zebra Certified Supplies to ensure consistent, optimized performance for your
    Zebra printer.

PRINT DNA SOFTWARE SOLUTIONS

  • The ZQ320 is supported by our powerful Print DNA suite of applications, utilities and developer tools that give our printers better performance, simplified remote manageability, and easier integration.
  • Productivity Tools:
    Enterprise Printing Solutions / Pairing Solutions / PDF Direct / Print Station / Virtual Devices / Zebra Designer
  • Management Tools:
    Bluetooth Printer Management / Print Profile Manager Enterprise / Printer Setup Utility
  • Development Tools:
    Browser Print / Cloud Connect / MultiPlatform SDK / Network Connect / PrintConnect / MultiPlatform SDK
  • Visibility Tools:
    MDM Connectors / Visibility Services

ACCESSORIES

  • Protection:
    Soft Cases
  • Carrying:
    Belt Clip (included), Shoulder Strap
  • Cable:
    USB charging or communication cable, type C to type A

ACCESSORIES (CONTINUED)

  • Chargers and Cradles:
    Large deployments: 5-slot docking cradle,
    3-slot battery charger
    Small deployments: AC-USB Adapter, 1-slot battery charger,
    1-slot docking cradle
    In-vehicle charging:
    Cigarette lighter adapter with 2 USB ports (to charger
    printer and mobile computer)
    Vehicle adapter to charge printer and mobile computer
    (TC51/56) through a direct connection to the vehicle
    12-24V battery
    Vehicle holders (for windshield, for dashboard ) that
    connect directly to the vehicle 12-24V battery
    Vehicle holders (for windshield, for dashboard)

INCLUDED IN THE BOX

  • Printer, battery (Li-Ion 2280 mAh), belt clip, USB cable (Type C to Type A), Quick Start Guide, registration card, Safety Guide, Regulatory Guide

WARRANTY

  • The ZQ300 Series is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For the complete warranty statement, please visit: www.zebra.com/warranty

RECOMMENDED SERVICES

  • The Zebra OneCare Support Services portfolio of
    Essential and Select helps protect your critical operations
    and your printers with defined service levels. For more
    information go to www.zebra.com/zebraonecare
  • Zebra OneCare Select:
    Comprehensive Coverage, including printheads,
    normal wear and accidental breakage
    Priority access 24×7 live technical support and
    software updates
    Advance Replacement and Express Shipping
    (Next Day Device Replacement)
    Commissioning
    Online Return Material Authorization (RMA) support
  • Zebra OneCare Essential:
    Comprehensive Coverage, including printheads,
    normal wear and accidental breakage
    Priority access 8×5 live technical support and software updates
    Three-day depot repair turnaround time plus free return
    ground shipping
    Online Return Material Authorization (RMA) support
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